
Selecting the Right Company
Your Homeowners’ Policy is Only as Good as the People Behind It.
Selecting a company to protect one of your biggest assets is an important decision. Here are some critical factors to keep in mind.
Financial Stability – Is the insurer financially stable? Check their Demotech rating. St. Johns maintains an exceptional “A” rating from Demotech.
Expertise – Does the insurance company focus on homeowners insurance, or is it just a sideline? St. Johns exclusively offers homeowners insurance coverage.
Reputation – You buy insurance in case you have a claim. So a good reputation for fair claims settlement and superior customer service is just as important as competitive pricing. The state insurance department can be an excellent source of information on companies that are under investigation for unfair practices or claims settlement disputes.